How We Work

Clear process. Calm communication. Finished projects.

Most projects don't fail because of code—they fail because expectations drift and trust breaks. Our process is designed to keep you informed, aligned, and confident at every step.

What it feels like to work with us

We work in small, reviewable steps. You get clear checkpoints, written updates, and decisions explained in plain language—so there's no "mystery progress."

The goal isn't to impress you with complexity. It's to deliver something reliable, maintainable, and aligned with your real constraints: time, budget, and priorities.

  1. Fit & scope

    ~1 week

    We clarify goals, constraints, and success criteria. If something is risky or unrealistic, we say it early—before any code is written.

  2. Build in checkpoints

    ~2–6 weeks

    Weekly progress updates, predictable review moments, and no surprises buried at the end. You approve each milestone before we move on.

  3. Launch & handoff

    ~2–4 days

    Clean deployment, documentation, and a handover that makes future work easier—not harder.

  4. Support

    optional

    Post-launch fixes, improvements, and maintenance—so your site stays healthy after the excitement fades.

Common questions, straight answers

What do you need from me during the project?

Timely feedback (ideally within 2–3 business days), access to any existing assets or accounts we'll need, and a clear decision-maker who can approve milestones. The faster you can respond, the smoother the project runs—but we'll never pressure you into rushed decisions.

What do your project updates look like?

Short, clear, and actionable. Each update covers what changed, what's next, and any decisions we need from you. No jargon, no fluff—just the information you need to stay confident about progress.

What happens after launch?

We provide a clean handoff: documentation, basic training if needed, and a clear support plan. If you want ongoing help, we can handle post-launch support, maintenance, and improvements on a predictable cadence.

How do you approach pricing?

When scope is clear, we prefer fixed-price milestones—so you can budget safely. If scope is evolving, we work in time-boxed phases with explicit priorities and regular check-ins. No surprise invoices.

What if we discover new requirements mid-project?

That’s normal. We’ll explain the impact in plain terms and help you choose: adjust scope, adjust timeline, or adjust budget. The key is making trade-offs visible, not hidden.

Do you work with in-house teams?

Yes. We can collaborate with your designers, developers, or stakeholders. We’ll keep communication simple and ensure responsibilities are clear so work doesn’t slip between roles.

Want honest guidance for your specific situation?

Take our 5-minute assessment and we'll point you toward the safest path—whether you hire us or not.

Take the 5-Minute Assessment